From Red Ink to Macros:
Evolving Ways of Responding to Papers

"I was taught in graduate school not to use red ink because it bled all over the papers," says Lynne Simpson, who as an English faculty member has ample practice responding to papers. Some students' reactions to "bleeding" papers have been negative, perhaps part of the reason a few discouraged freshmen come for their first writing conference confessing, "I'm a bad writer." Some instructors have tried different colors of ink, such as the purple pens Simpson and Ann Stidham favor. Some use pencil since the eraser makes editing comments easy. Other PC professors have adopted computer technology to respond to student drafts.
 
Economics professor Jody Lipford hands students printed copies of his comments about early drafts of their major papers. He types up a full page or more that he says, "makes it very clear what I expect."  As he reads the drafts, he first scribbles notes to himself, placing only a few comments in the margins, sometimes "just a question mark." 
Lipford finds that students like the page of typed suggestions to follow in revising the paper. As well as keeping a copy on his hard drive, he requires that students hand in his comments and their early draft with their final paper.  At that point students do not have the opportunity to revise, so Lipford just assigns a grade.
 
Bryan Ganaway, historian and Neville Hall technophile, invites students to e-mail him a draft before the due date.  Senior English major Brian Barnwell says Ganaway puts comments directly into the paper, inserting alterations in bold, suggestions in parentheses, and constructive criticism at the end.  Barnwell found that the process of e-mailing a rough draft for comments allowed him to make the transition between the two different writing styles and learn the specifics of writing in history. Ganaway claims convenience as the main element in this approach: "It saves paper, and I can type faster than I write, so it saves time as well."  The only real complication in using e-mail, he says, is that "students often turn in work after the deadline," the reason why he usually asks for a hard copy in class for the final draft. 
 
Both Barnwell and Polly Spangler, a junior history and English major, agree that Ganaway's method is beneficial.  Spangler observes that while PC students check their e-mail often, even obsessively, they tend to forget papers lying around in professors' bins. Spangler, who conferred frequently with Ganaway on her seminar paper, found it helpful to be able to read and think over the comments since "Dr. Ganaway is a fast talker."
 
In introductory political science courses, Jonathan Smith finds giving electronic feedback on papers a useful way "to improve a student's writing." He requires students to e-mail him a copy of each paper. "My handwriting is not the best," he says, "and I find I can make more substantive (and legible) comments using the 'track-changes' function in Microsoft Word." Smith recommends his system to other faculty members despite the fact that at times papers get "lost in the e-mail." He has found ways to combat such problems by asking students to bring a hard copy of the document to class to cover any mishaps with the computers. His use of computers in grading is relatively new and "an evolving process" just as "most professors are constantly refining their courses (both in terms of content and methods of evaluation) to make them more effective."

Although Smith admits that responding to papers on the computer "can be labor intensive relative to the old red pen," he adds, "still, I believe it helps me give the student better feedback, which in turn improves their performance."
A student in Smith's Elements of Political Science class, Mandy Pittman liked his use of technology to grade both for the ease of reading his comments and of e-mailing the paper. "All you have to do is attach the file and go," she says, whereas problems with producing a hard copy often arise at the last minute: the printer runs out of ink or all the computers are taken in HP.
 
Students may misunderstand a professor's comments on a paper when the comments are short and cryptic or when students cannot decipher the handwriting. Using computers can alleviate these two problems.

For about a year, Peter Hobbie of the Religion Department has used ViaVoice speaking software to respond to papers. To train the program to recognize his voice, he had to read aloud the first two chapters of Treasure Island.  He uses the software to keep a journal and notes on articles he reads but also speaks his comments on first drafts in order to hand students a written copy.  At first he was not sure that ViaVoice was as fast as typing, but now he's convinced.  Because a few glitches remain, he does proofread the final copy. "It sometimes mixes up my and and in," he says.
 
The English Department's Justin Brent claims he would not save time using Hobbie's software since he definitely types faster than he talks. He offers students the option of handing in their essays during the regular class time or e-mailing them as attachments by midnight on the due date. He opens the attachment and follows the steps below to comment on the paper:
 
* On the Tools menu, he clicks Track Changes and then Highlight Changes, checking all three boxes in the pop-up window. The program will record for students whatever he adds or deletes.
* To compose comments, he highlights the text, clicks on the Insert menu, and then clicks on Comment, typing in the pop-up box.

 

Brent still writes the same type of comments, "the conventional criticisms" that all English professors use: "This is plot summary. Your thesis is too vague. Where is your topic sentence? Where is your evidence for this claim?" But now, he says, "I often elaborate where I didn't have time or patience before." 
 

Brent added a customized feature of his own: "I have created a macro for each of the errors that appear on our department's grading rubric. [A macro is a user-defined command that lets one automate tasks.] Thus, when I hit F2 on my keyboard, Microsoft Word creates a comment to note a comma error." He is also "experimenting with a few more features, but they're not up and running yet."
 
From students, Brent has heard only positive feedback. Freshman Patrick Fediuk, for example, likes the freedom of e-mailing his essays at a later time, and he feels that this method makes it is easier to understand where to find the problems in his paper because Brent can "pinpoint something exactly."
 
From a faculty perspective, though, Brent admits that problems can arise "any time the plug gets pulled or the network goes down or the software doesn't function correctly." He also admits that staring at the computer screen for a long time tires his eyes.  Furthermore, explaining the particulars of a program to a class is "not too stimulating for teacher or student." Perhaps the greatest fault of technology arises from the lack of connection that computer use sometimes entails.  According to Brent, when using technology, "you also run a higher risk of seeming cold and impersonal.  I devote a lot of creative energy to reminding my students that I am not a computer even if I seem attached to one."
 
Nevertheless, Brent feels that the benefits of his system outweigh the negatives. Even when commenting on the hard copies that a few students continue to hand in at class time, he says, "I'm much better off writing my comments up online, printing them out and then attaching them to students' essays. My hands grow less weary, I can speak at greater length, and my comments are much more legible." Responding to writing via the computer seems to be working for Brent, and although he doesn't think that technology is a good idea for everyone, "still," he says, "I'm surprised that more haven't tried it."
 
While a few PC professors feel comfortable using computers to respond to students' writing, many are more comfortable with traditional methods.
Ron Zimmerman of the Biology Department says if he used his computer, "I couldn't lie down on the couch to grade papers."
 

 . . .many are more comfortable with traditional methods.

Jill Frey, Jessica Ziegler, Barbara Burns, Polly Spangler, and Brian Barnwell

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